1. Introduction

At IsolateCR, operating under the Sö Flow Co. and RECUPÉ Plus brands, we value and respect your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or make a purchase through our online store.

  1. Information We Collect

We may collect the following information:

Contact information: name, e-mail, telephone number, shipping and billing address.

Payment information processed securely through our payment providers (e.g., Stripe, PayPal, credit card).

Account information, if you create a profile in the store.

Technical data such as IP address, browser type, cookies and browsing behavior on the site.

  1. Use of Information

We use your information to:

Process and ship orders.

Manage payments and invoicing.

Send updates on orders, promotions and news (if you agree to subscribe).

Improve our services and user experience.

Comply with legal and tax obligations.

  1. Information Sharing

We do not sell or rent your personal information. We may only share it with:

Payment and logistics service providers.

Marketing platforms (such as email marketing), only if you have given your consent.

Competent authorities, when required by law.

  1. Security

We take reasonable security measures to protect your personal data. However, you should be aware that no data transmission system over the Internet is completely secure.

  1. Cookies

Our site uses cookies and similar technologies to:

Improve your browsing experience.

Analyze site traffic.

Remember your preferences and shopping cart.

You can manage and disable cookies from your browser settings, although this may affect the operation of some sections of the store.

  1. User Rights

You have the right to:

Access, correct or delete your personal data.

Withdraw your consent to receive marketing communications.

Request the limitation of the use of your data.

To exercise these rights you can write to us at: isolatecr@gmail.com.

  1. Data Retention

We retain your information for as long as you have an active account on our site or as needed to comply with our legal obligations (e.g., billing and accounting records).

  1. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the respective update date.

  1. Contact

If you have questions or concerns about this Privacy Policy, you may contact us at:
📧 isolatecr@gmail.com